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Size Guide

Size Guide
Size Chest To Fit (Inches) Chest To Fit (CM)
S 34–36″ 86–91cm
M 38–40″ 96–101cm
L 42–44″ 106–111cm
XL 46–48″ 116–122cm
2XL 50–52″ 127–132cm

Fit Information

Our hoodies and sweatshirts are made using premium Gildan Heavy Blend™ garments, known for their comfort, durability and classic fit.

✔ Classic unisex fit

✔ True to size for most customers

✔ Soft fleece-lined interior

✔ Comfortable everyday wear

✔ Ribbed cuffs and hem for a secure fit

✔ Suitable for both men and women

For a standard fit, order your usual size. For a more relaxed or oversized look, we recommend sizing up.


Sizing Advice

If you’re unsure which size to choose, we recommend comparing the measurements above with a hoodie or sweatshirt you already own.

As all items are personalised and made to order, please ensure you select the correct size before placing your order.

FAQs

  1. How do I personalise my hoodie or sweatshirt? Enter the name you’d like embroidered on each cuff in the personalisation box at checkout, one entry per garment.
  2. Can I order different sizes for each person? Yes — each garment in the set is sized individually, so you can mix sizes across the pair.
  3. Do both garments come together, or can I buy separately? The listing is set up as a matching pair (Design A and Design B), but each can also be purchased individually if you only need one.
  4. Can I buy just one hoodie instead of the matching set? Yes, simply select the single garment option and choose your preferred design.
  5. Can I change the thread colour? Standard thread colours are matched to each design (black on cream, white on black) for the best contrast, but message us before ordering if you’d like to discuss an alternative.
  6. How long does delivery take? Once your order is made, UK delivery typically takes 2–4 working days via tracked post; timescales may vary during peak periods.
  7. Can I return a personalised item? Because each piece is made to order with your personalisation, we’re only able to accept returns for faulty items or manufacturing errors.
  8. How do I wash my embroidered hoodie? Turn it inside out and wash on a cool, gentle cycle, avoiding tumble drying and direct ironing over the stitching.
  9. Will the embroidery peel or crack? No — because the design is stitched, not printed, there’s no vinyl layer to crack or peel with washing.
  10. Do you ship internationally? Yes, we ship worldwide; international delivery times and costs are calculated at checkout.
  11. What size should I order? Check our size guide for exact measurements — our fit is relaxed and true to size, so most customers order their usual size.
  12. Will the colours match exactly between Design A and Design B? Yes, the cream and black shades are fixed as a coordinated pair so the two garments always sit well together.
  13. How long does production take before dispatch? Please allow 3–5 working days for production, as every piece is embroidered to order.
  14. Can I preview my personalisation before it’s made? We don’t send individual proofs, but we always embroider exactly what’s entered at checkout, so please check spelling carefully before submitting.
  15. Can I add a gift message? Yes, there’s a space to add a gift message at checkout, which we’ll include with your order.
  16. How is the embroidery quality maintained? Every design is digitised in-house and stitched on commercial embroidery machines, with each finished piece checked by hand before dispatch.
  17. Is the hoodie machine washable? Yes, on a cool, gentle cycle — full care instructions are included above.
  18. How is embroidery different from vinyl printing? Embroidery is stitched thread built up into the fabric, giving it texture and longevity, whereas vinyl is a flat, heat-p-ressed layer that can crack, peel or fade over repeated washes.
  19. Can I request a custom design instead of the puzzle heart? For fully custom designs outside this listing, please message us directly — we’re happy to discuss bespoke embroidery projects.

Shipping & Returns

Processing Time

All of our hoodies are personalised and made to order. Orders are typically embroidered and dispatched within 1–3 working days.

UK Delivery
  • Standard Delivery: 2–4 Working Days
  • Express Delivery: 1–2 Working Days

Delivery times begin once your order has been dispatched.

Personalised Orders

As each item is custom-made to your specifications, please double-check all personalisation details before placing your order.

Returns & Exchanges

Due to the personalised nature of our products, we cannot accept returns or exchanges unless the item arrives damaged, faulty, or an error has been made on our part.

Order Issues

If there is any issue with your order, please contact us within 14 days of delivery and we’ll do our best to resolve it quickly.

Contact Us

For any questions regarding your order, delivery, or personalisation, please get in touch and we’ll be happy to help.

Some things are simply better shared — and this Personalised Matching Puzzle Piece Embroidered Couple Set was designed for exactly that. Two garments, one story: a cream sweatshirt or hoodie carries a hand-finished black puzzle heart on the left chest, while its partner piece — in classic black — carries a matching white puzzle fragment that completes the design. Add a name embroidered on each cuff, and you have a keepsake that says “we belong together” without saying a word.

Why Customers Love This Design

There’s something quietly romantic about a design that only makes full sense when you’re standing side by side. Unlike loud, logo-heavy couple sets, our puzzle heart motif is subtle enough for everyday wear yet meaningful enough to stop people in their tracks when they spot the connection. It photographs beautifully too — from cosy autumn flat lays to golden-hour portraits, the black-on-cream and white-on-black contrast gives every image a polished, editorial feel.

Premium Embroidery Craftsmanship

Every puzzle heart and puzzle piece is embroidered, never printed. Our machines build up dense, raised satin stitching so the design has genuine texture and dimension you can feel under your fingertips — a world away from a flat vinyl transfer that cracks and peels after a few washes. Clean, tight stitch lines and precise digitising keep the puzzle edges crisp, so the two halves line up convincingly when you’re stood together.

The Meaning Behind the Puzzle Design

A heart, split into interlocking puzzle pieces, is one of the most enduring symbols of partnership — the idea that two people fit together to make something whole. Design A wears the larger portion of the heart in black thread on a soft cream base; Design B wears the missing puzzle piece in white thread on black. Worn apart, each garment still stands on its own. Worn together, the story completes itself.

Personalisation Options

Every set can be personalised with a name, initial, or short word embroidered on the cuff of each garment — think “Sophia” on hers and “Liam” on his, or swap in your own names, nicknames, or a meaningful date. This is optional, so you’re free to order the puzzle design alone if you’d prefer a cleaner look.

Personalise your set in seconds:

  1. Choose your garments (hoodie and/or sweatshirt) for each person.
  2. Enter the name, initial or short word you’d like embroidered on each cuff — one entry per garment.
  3. Double-check spelling exactly as you’d like it stitched; we embroider precisely what’s submitted.

Examples:

  • Sophia
  • Liam
  • Emma
  • Jack

Available Garment Types

Choose the fit that suits you both: our classic crewneck sweatshirt for a smart-casual look, or our heavyweight hoodie for extra warmth and comfort. Mix and match — one partner in a hoodie, the other in a sweatshirt — or order matching styles.

Gift Occasions

This set has become a go-to for anniversaries, Valentine’s Day, engagements and weddings, but it works just as well as a “just because” gift. Popular for boyfriend gifts, girlfriend gifts, husband gifts and wife gifts, it also suits Christmas and birthday gift lists for the couple who has everything.

How It’s Made

Each garment starts life as a premium, pre-shrunk cotton-blend blank before being individually digitised and embroidered to order in the UK. Personalisation is stitched on last, so every set leaving our studio is entirely bespoke to the customer who ordered it.

Sizing Advice

Our hoodies and sweatshirts are unisex and designed with a relaxed, true-to-size fit. If you like an oversized, boyfriend-style look, we’d recommend sizing up; for a closer, streetwear fit, order true to size. Full measurements are available in our size guide below.

Care Instructions

To keep the embroidery looking sharp for years, turn the garment inside out before washing on a cool, gentle cycle, avoid tumble drying where possible, and steer clear of ironing directly over the stitched design.

Why Choose Needle ‘N’ Threads

We’re a UK-based embroidery studio built around one idea: that a handmade, personalised gift says more than anything off a shelf. Every order is made to order, checked by hand, and finished with the same care whether it’s your first order or your fifth. As our tagline goes — every stitch tells a story.

Call to Action

Ready to find your other half? Personalise your Puzzle Heart set today and give a gift that fits together as perfectly as you do.

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